Privacy Notice

Privacy Notice

Who we are

IW Capital Ltd collects, and uses personal information and we are responsible as “controller” of that personal information under data protection laws.

Personal information we collect and use

We may collect the following personal information when you provide it to us:

Your name, address, telephone number(s), email address and other contact information.

How we use your personal information

We use your personal information to:

To provide you with goods and services.

Sharing of your personal information

We do not sell your personal information or share it with third parties.

For them to supply you directly with goods and/or services.

Some of the third party recipients may be based outside the European Economic Area. For further information about how we safeguard your personal data when this happens, see the section on “Transfer of your information out of the EEA”.

We will share personal information with law enforcement or other authorities if required by applicable law.

How long we retain your personal information

We will retain certain personal information including your name, address and contact details for as long as we are required by legal and regulatory requirements, including tax law which requires us to retain certain information for 6 years.

Reasons we can collect and use your personal information

We rely on [the performance of a contract with you] [or] [our legitimate interests] as the lawful basis on which we collect and use your personal data. [Our legitimate interests are: [insert what legitimate interests are, for example:] When we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.]

Transfer of your information out of the EEA

We will not transfer your personal data outside the European Economic Area (EEA).


It is sometimes necessary for us to your share personal information outside the European Economic Area (EEA) in order for us to provide you with our [goods and] services [including countries that do not have data protection laws equivalent to those in the UK]. We have measures in place to ensure that there is appropriate security and that the transfer complies with data protection law. We may transfer personal data to [identify any country or countries that is/are relevant].

Your rights

You have a number of rights under the General Data Protection Regulation, including the right to access to your personal information; to require us to correct any mistakes in your information which we hold; to require the erasure of personal information concerning you in certain situations; to receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit that data to a third party in certain situations; to object at any time to processing of personal information concerning you for direct marketing; to object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you; and  to object in certain other situations to our continued processing of your personal information, and to restrict our processing of your personal information in certain circumstances. If you would like to exercise any of those rights, please contact us (see “How to contact us”).

Security of your personal information

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We also have procedures in place to deal with any suspected data security breach.

How to contact us

Please contact us, if you have any questions about this privacy notice or the information we hold about you:

How to complain

We hope that [we] [or] [our Data Protection Officer] can resolve any query or concern you raise about our use of your information. The supervisory authority for data protection complaints in the UK is the Information Commissioner who may be contacted at their website:, or by telephone on 0303 123 1113.